“Incorrect SSS Password or Username”, this prompts when logging into an account but unable to access it. This is also true when accessing your SSS account, but typed in wrong password or username.
This can be frustrating, but just a minor issue. In case you have been experiencing few failed login attempts, then it’s about time to consider changing your password or username just to open your SSS account.
Here’s some steps that will help you to recover your SSS online account.
1. Visit the official website of SSS and that is sss.gov.ph
2. In the Employer/Member Login box, click the “Forgot User ID or Password” box. You will be prompt to provide your email address used when you create your account. Then, click “Submit? Box. Again, you’ll be prompt to check your email for the password sent.
3. Go to your email and check the sent email containing the User ID and the retrieved password. This time, try to login to your SSS account.
4. On the reset password page, type in your “current password” on the specific box and the “new password” as well. Then, click the change button.
To prevent other people to access your account, make sure not to share your password or user ID. Keep in mind that SSS is not liable for any fraudulent activities that may allow other people to access your account.
Read also: How to Avail the ASENSO Loan Program of SSS
On the other hand, if you want to change your User ID and Password, you can send an email to [email protected]. This may happen in case you are blocked to access your account due to incorrect password entry for 5 consecutive attempts.